3 stars because my experiences have not been consistent, I've rented from here a few times, are there no loyalty programs for the customers? If so the staff doesn't communicate it, twice we had horrible experiences and the other two times we've had the best experience were in the hands of the manager; Bill. It's s little disappointing when we don't see him, he's truly good to us, knowledgeable, friendly and excellent with customer care, 5 stars if we'd be able to know when he's working. Thanks Bill.
Cheapest car online was $24 a day, they told me those were out, U.S. Open was making things busier than normal. Mid-sized car was going to be $80 a day because of demand. Went to Enterprise and got a full sized SUV for $50 a day and found out the "event" causing the spike in demand at budget actually happened the month prior. Book online or they will lie to you.
The friendliest staff! Love to still see great customer service! Will always use this facility.
They could not provide me a car at the time of my reservation and the woman at the counter was helpless to either determine a time that there would likely be an available car, or submit a transaction with another location that might be able to provide a car, all because we prepaid so for any or all solutions to the issue the woman could only tell me to call a 800 number that leaves you on hold for an undetermined amount of time. In the end, I was on the phone with India and eventually transferred to a supervisor that did waive a cancellation fee and I was provided a full refund.
The staff at this Budget location are great. I rent regularly for work and am always greeted with a smile and great service. The pick up and drop off process is seamless.
Budget Car Rental is a US Car Rental based in Milwaukee, Wisconsin. Budget Car Rental is located at 603 N 4th St, Milwaukee, WI 53203, USA.
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