My wedding ring was accidentally given to the lady who checked in my cousin’s rental car during the return process. My Cousin didn’t realize it was my wedding ring. The lady who checked in my cousin said she would place the ring in the lost and found. I have been trying to get a hold of someone for the past two days to give me any information on my wedding ring. They keep telling me someone will call me back. This is the worst service I have ever experienced. All I am looking for is confirmation they have the ring so I can drive from Madison to Milwaukee to pick up my ring.
Last Friday night 19 May (Saturday morning really) we had a prepaid rental car with Alamo but our flight was delayed. We were 5 minutes late getting to the desk and Alamo was gone. The staff at the Avis counter was courteous and got us a car. I wish I remembered the customer service representatives name so I could laud him personally. Thanks Avis.
As a Avis preferred member I was extremely disappointed with the car given to me I was shocked that Avis has this vehicle in there inventory also as avis preferred I never asked for ID or credit card but agent insisted that I provide credit card but not a business debit visa card it’s in my profile and I have been using this card numerous trips in the nutshell MKE experience not good at all they need newer cars and trains avis preferred guest representatives, Thank you
Worst experience in my life. I rented a luxury "car" 3 weeks in advance. Got there to pick up my rental and they gave me a luxury SUV, which wouldn't have been a problem, but we needed a car, because my wife wasn't comfortable driving a big SUV on the Highway. I told the clerk who lead me to the manager(lucy), who seemed to very disconcerd about my problem. There were plenty of other 'cars' there ...she could have put me in, but she seem indifferent for some reason. No customer service skills at all! Beware of their business practices! Beware!
No choice and not cleaned car
Avis Car Rental is a US Car Rental based in Milwaukee, Wisconsin. Avis Car Rental is located at 5300 South Howell Avenue, General Mitchell Field, Milwaukee, WI 53207, USA.
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