I've taken my bicycle in to this shop several times for tune-ups and repair work. While I'd really like for this to be my shop of choice, I won't be going there again. On two occasions, I had to return to the shop several times after work was done to have mistakes corrected. Also, the shop did not bother to call me with updates on the status of my bicycle. Frankly, this customer service leaves a lot to be desired.
One of the things I value most about Jerry and his team is they try to get people onto the right bike for their needs. He leads people to good value for their needs, rather than to the coolest or highest technology.
Jerry runs a solid local bike shop, with great brands and reliable service. I am loyal to Jerry partly because of the great service I have received int he 25+ years I have been a customer, but also because he has been a leading supporter of bike racing in Southeastern Wisconsin for more years than I have known him. He hires good mechanics and they care about their customers.
Best Bike Shop In Town! Buy Your Bike Here! Repair Your Bike Here! They Are Not Snobs. They Are Not Quacks. They Are Not Bilkers! THEY ARE BIKERS!
I have been going to Rainbow Jersey since it was founded on Hampshire Street, many decades ago. The Pearce family has been part of the fabric of Milwaukee cycling for decades before that. This is a small shop, so don't expect a salesman to wait on you within 10 seconds like a car dealership. These guys are incredibly knowledgeable, fair, and dedicated. They will do everything that they can do help you, and fix any problem. I recommend Rainbow Jersey without hesitation. Andrew Mishlove
Literal perfect customer service experience. I went in to purchase a new bike and everything from the customer service to the product knowledge to pricing to acquisition and set-up time was perfect. If you are looking for a bike product or service store in the Milwaukee area, look no further. This is the first review I have ever been compelled to write for these reasons.
Rainbow Jersey Bicycles is a US Bicycle Store based in Milwaukee, Wisconsin. Rainbow Jersey Bicycles is located at 4600 N Wilson Dr, Milwaukee, WI 53211, USA.
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